Mr. Steve Camp, Owner
OCC Group
1905 Huguenot Road, Suite 202
Richmond, VA 23235

Dear Steve:
We just wanted to thank you and your crew for the unbelievable job you did on the siding, door and window replacements. We are very pleased with the outcome; you have totally changed the appearance of our house. You and your crew did SUCH a wonderful job. The house looks AMAZING!!! (still waiting for the smell to dissipate though :-) ) I/We will recommend you to anyone we know in need of excellent service done on their home. I am so happy!!!! Thank you!!!!! The new storm door and windows have added such great new light and energy efficiency to our home.

I really appreciate your attention to detail and the ability of your crew to follow my rigorous detail driven demands to the letter. The fact that you came in right on budget and the professionalism that you and your crew showed throughout the project goes beyond our appreciation. The job was done in a timely manner and the crew cleaned up before they left. The most exciting thing is that we have increased the resale value of the house, and I will never have to paint again.

Thank you so much guys! As a side note, thank you also for removing that piece from the roof and for moving the fountain from the patio to the tree. We will be contacting you again for our future needs.

Sincerely,

Kimberly Salter and Thom Humphreys

Tammie and I wanted to drop you a personal note of thanks for the work that you did recently on our master bathroom. We had been planning a renovation for some time and you made our desires come true. After receiving estimates from several vendors, we met with you and were very impressed with both you and your company philosophy. Your professionalism and attention to detail was impeccable, which left us with no question about contracting your services.

We came to you with a pretty good idea of what we wanted, but you still took your time with us to ensure that we would receive the best possible product in the end. Additionally, with two small children at home for most of the time that the work was being completed, your ability to work around our needs and schedules was extremely helpful and appreciated. The kids felt completely comfortable with you and your staff, and even looked forward to you returning each day.

We are delighted with the way the bathroom turned out and have received many compliments from friends and family members. As owners of two other properties in the area, we have found in you a service provider that will surely be used again in the future. Additionally, we feel that he have found new friends and would be happy to recommend you to anyone looking for your type of services. We wish you continued success and prosperity in the future, and thank you again for the great job you have done.

Matt and Tammie Dyer

This is a small "thank you" for some of the many extras you did during our recent kitchen "make-over". We appreciate the top quality professional work on the remodeling job.

However, this is to thank you for all the "extras" that you took on during Ed's open heart surgery and recovery. Thanks to Ryann for the handmade card. Thanks for blowing the leaves on several occasions, arranging for the eve replacement, cleaning time, the "swinging door" and more details. We are so glad we selected OCC Group to complete our "dream kitchen".

Mostly thanks for listening to our ideas and making them a reality.

Stay in touch,

Ed and Helen Parry

Hey Guys,

Just a quick note of thanks for the gifts for Caitlin that you brought by. She's reaching a messier stage these days and the bib is coming in handy.

Thanks also for the great work in helping get our house in order. We are enjoying the improvements and hope to see you again soon - DECK!! : Thanks again,

The Sullivan's

I wanted to take a moment to thank you for all your assistance with my bathroom re-model. After checking with a number of different vendors, your attention to detail and customer service is what made my decision to use your company a "no brainer"!

Right from the start, you were completely customer assistance-oriented by giving me some great ideas of what I should consider in taking my bathroom from 1958 to 2007. You really took the time to understand what I was looking for in a re-model, and to keep the "charm" of my older home intact, while at the same time updating my bathroom to a modern level that assisted me in the sale of my home when I relocated to Atlanta. In fact, as was communicated to me by my realtor, one of the main reasons I was able to sell my home so quickly was because of the greatly modernized bathroom that your team created.

Between your team, and the sub-contractors that you used for plumbing, you really made my bathroom upgrade a great experience. I would be happy to recommend you to anyone that is considering any type of home re-model, and I wish you much success in the future.

A loyal customer,
James W. Hinson

OCC Group
1905 Huguenot Road, Suite 202
Richmond, VA 23235

Trent, Dean, and Steve,

I just wanted to send you a quick note thanking you for the unbelievable job you did on my Basement Remodel. I am so happy with the way it turned out; you have totally changed the complexion of my lake house. With the new sliding glass door, new windows and bath, we have added such great new light and space to the house; we spend more time in the basement than any other part of the house.

I really appreciate your attention to detail, the fact that you came in right on budget, and the professionalism you showed throughout the work on the project. The most exciting thing is that we have almost doubled the size of the house and when the appraiser came in, we were blown away by the increase in the value of our home.

Thanks again guys, we can't wait to do the kitchen remodel this fall.

Sincerely,

Dr. Micheal McCreery

Guys,

After the superb work you did on my home, I felt obliged to write and thank you. As the room where we spend most of our time, I've wanted to upgrade the kitchen for years but just never got around to it. At first I just thought about replacing the cabinets, but your staff really helped me assess my options and come up with some innovative new ideas. Installing a spice rack really freed-up a lot of space and helps me everyday when I cook. Probably the best feature of my new kitchen is the one you can't see: the recessed trash can is great!

I'd heard a lot of horror stories about projects like this, but working with OCC Group was exceptional. The kitchen was finished on-time and turned out exactly as promised. Before starting with OCC Group, I had imagined a project like this being way out of my budget. The cost of my new kitchen was actually very reasonable and has enhanced the value and comfort of my home.

OCC Group certainly gets my recommendation for professionalism and an overall great experience. Your consultative approach and experienced staff helped me to decide on the best options and approach. I highly recommend you and would be happy to speak to anyone about my experience with OCC Group. Thanks again, I plan on giving you a call next year when I decide to upgrade my bathrooms!

- Rob, Richmond, VA

As a client with an older home with an outdated kitchen looking to turn it into something spectacular, something with character and charm: a kitchen that surpassed new constructions cookie cutter image, yet keeping true to our homes architecture and style, a fabulous kitchen was all we would consider. Oh, and on a small budget, of course.

My husband and I knew it would have to be a company pretty unique to accomplish all we expected. I can say without a doubt the forethought put into the design concept, the detail to pricing and our budget, the installation, the actual quaility of the products themselves and the overall customer service only encompass a few of your best qualities.

Hands down you guys have the talent and the heart behind your work. Your professionalism is paramount. My only recommendation would be the OCC Group.

Kelly Brady
Midlothian, Virginia

Trent, Steve and Dean:

Wow! I just had to send you guys a note thanking you for the wonderful job you did turning my "builder grade" kitchen into a showplace. Your design ideas and ability to incorporate my "must haves" into the final plan let me know from the start that working with the OCC team would be a joy….and it was.

Your professionalism, attention to detail and quality work resulted in a beautiful kitchen and some very satisfied customers. I am happy to say the remodel finished right on time, right on budget and through it all, you guys always went the extra mile and took care of the little things that came up along the way.

All three of you and your sub-contractors were wonderful to work with and a pleasure to have at the house. I look forward to having OCC back at my house to upgrade my very average bathrooms into something really wonderful!

Thanks for all you did, we couldn't be happier,

Eunice & Keith, Midlothian

Dear OCC,

Thank you so much for our beautiful bathroom upstairs! You guys by far exceeded our expectations. The creativity you showed with the door placement was ingenious. Never would we have thought to cut the door in half and mount outside. The tile and the fixtures that were done with your craftsmanship makes our upstairs look like a bed and breakfast.

Your professionalism shows again and again throughout the project, not to mention that you did everything you said you would do and did it on time. Kathy and I are so happy we picked you to do our remodeling. You can bet we will call you again for future work.

With best regarts,
Gary and Kathy Massengill